As members of SİMPA ELEKTRİK MALZEMESİ SANAYİ VE TİC. A.Ş., to meet and maintain customer satisfaction in our products;
- To establish and maintain an effective management system,
- To comply with ISO 9001 quality management system, legal, legislation and customer requirements,
- To ensure the continuous improvement of our products, processes and management system,
- Strengthening the awareness of customer satisfaction through trainings,
- To provide quality products and services by increasing the knowledge and skill level of our employees,
- To provide the best service to our customers within the framework of honesty,
- For this purpose, we undertake to fulfill all applicable and necessary conditions and to ensure the availability of the necessary resources.
Our understanding of service; To always consider customer satisfaction in order, production and shipment stages and to seek new methods to increase this satisfaction.